14 days cooling off period
We will grant you 14 days to judge if your purchase is satisfactory. Within this period you can return the product. You can take a close look at the product just like you would do in a shop and test if it lives up to your expectations. If you have your doubts whether you can still change your product then please contact us on order@monchhichi.shop
If you are not all satisfied with the product then please return it to us in the original packing and unused.
To use your right of withdrawal, we ask you to fill in the form below. Within 14 days after sending the form below, you must return the products with a printout of the email we will send you, together with the invoice.
Refund
In the event of a withdrawal, you will receive all payments, including delivery costs for the return, as soon as possible and no later than 14 days after you have indicated that you wish to make use of the right of withdrawal. We will refund you with the same payment method you used to pay.
You bear the costs for the return shipment yourself.
Exclusion of right of withdrawal
The right of withdrawal is excluded for:
For products that you have used after opening, these cannot be returned
Cancellation form
(Only complete and return this form if you wish to cancel the contract)